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User Guide

  • Help Center Home
  • Getting Started
  • Property Setup
  • Tenant Management
  • Rent & Payments
  • Maintenance
  • FAQs
  • Account & Billing

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Explore our guides and tutorials to manage your properties, collect rent, and communicate with tenants effortlessly.

Getting Started

Your first steps on the platform, account setup, and overview.

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Property & Unit Setup

How to add properties, configure units, and set rental pricing.

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Tenant Management

Invite tenants, assign units, and manage lease agreements.

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Rent & Payments

Automated invoicing, M-Pesa reconciliation, and payment receipts.

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Maintenance & Repairs

Submit, assign, and track property repair work orders.

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Communications & Alerts

Configure SMS notifications, email alerts, and broadcast messages.

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Direct Messaging & Chat

In-app messaging between landlords, caretakers, and tenants.

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FAQs & Troubleshooting

Answers to common questions and troubleshooting steps.

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Account & Subscription

Manage your EstateTrack plan, payment method, and team seats.

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